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How can I download digital files | Garnense

How can I download digital files

When you have ordered a digital downloadable product with us, like an e-book or course documents, you should receive an email containing the download link. If you haven't received this email, but you do have a personal account, try the following steps:

To retrieve your digital product:
1. Go to: www.garnense.com/en/user
2. Login with your account details
3. You should be presented with your account page, if not: click on: 'Personal', in the green top-menu bar.
4. On your account page click on the forth tab: 'files', here you can download a copy of the e-book.

Otherwise
If you do not happen to have access to your account, because this is your first purchace with us and our emails have been blocked by your spamfilter or couldn't be delivered becaus of a full inbox for instance, please contact us and we will assist you in the process.